Santosh KumarDGM, Kiehl’s India

Moved to international retail and was associated with Debenhams Department and Beauty Department comprising MAC, Clinique, Lancôme, Chanel, and L’Oreal along with RTW & Designers brands at Debenhams. Then moved to Luxury Brands like Jimmy Choo & Roberto Cavalli where I was responsible for CRM, Branding actions ,Customer development, Store management, Merchandise planning, Team building, Staff Management ,Events, Sales & Operational productivity. As Head of North Business at Lladro, I was responsible for Retail Management, Operations, Store Marketing, Digital, PR, Event planning, Staff recruitment, Client development & PAN India Corporate Business.

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