Sapaad Launches Operations in India, Focuses on Organised Restaurant Market

Sapaad, a bootstrapped cloud-based restaurant technology company developed in India and operating globally, has formally entered the Indian market. The company currently serves several thousand customers across more than 40 countries and is bringing over ten years of operating experience to India as foodservice businesses increasingly adopt digital and data-driven operating systems.

The company is targeting the organised and technology-ready segment of India’s restaurant industry, estimated at 5–6 lakh outlets. This segment includes structured and growth-focused food and beverage operators such as quick service restaurant chains, franchise-driven brands, cafés, bakeries, cloud kitchens and mid-sized restaurant groups. Sapaad expects to scale within this segment and aims to serve 8–10 percent of these outlets by 2030, which would translate to a footprint of around 50,000 restaurants nationwide.

For the Indian market, Sapaad has introduced local pricing plans while offering the same enterprise-grade platform used by its global customers. Monthly subscription fees range from Rs 5,999 to Rs 12,999 per outlet. The company is also offering a hybrid pricing structure that combines software subscriptions with integrated fintech payment services, allowing restaurant operators to manage overall operating costs through blended payment processing fees. Deployment and onboarding services are offered on a paid basis, reflecting the company’s emphasis on structured implementation and long-term customer outcomes. The platform follows a modular pricing approach, enabling restaurants to start with core features and add advanced capabilities such as inventory automation, kitchen systems, analytics and AI tools as their operations expand.

Sapaad’s platform is built on a cloud-first architecture designed to operate without hardware dependency, deliver high system uptime and support complex, multi-format restaurant businesses. Its integrated technology stack includes cloud-based point-of-sale systems, online ordering, self-ordering kiosks, QR-based ordering, kitchen display systems, delivery management, customer relationship management, recipe and inventory management, loyalty programmes, analytics and cloud-enabled printing, all managed through a single operational platform.

Vishnu Vardhan Madabhushi, Founder and CEO, Sapaad, said, “India’s restaurant industry is moving beyond basic digitisation towards systems that can support scale, consistency and data-driven decision-making. While the country has an estimated 10–12 million food outlets, the organised, technology-ready segment presents a clear opportunity for platforms built for operational depth rather than surface-level automation. Having built Sapaad as a bootstrapped company over the last decade, our focus has been on dependable, real-world technology. India is a natural next phase of our journey, and we are committed to building for the long term.”

Anup Anthony, Co-Founder and CTO, Sapaad, said, “Sapaad has been engineered with performance, reliability and scale at its core. Beyond transactional systems, the platform is designed to convert operational data into actionable intelligence, enabling restaurants to improve control, forecasting and decision-making as they grow.”

The company has also developed AI-led features across its platform, including Ask Vantage, a conversational analytics tool that allows operators to track business performance in real time. Other capabilities include AI-driven promotion tools and predictive menu engineering systems aimed at optimising pricing, demand planning and margins. These features are intended to help restaurants shift from static reporting to more proactive operational decision-making. The platform is integrated with leading Indian fintech payment aggregators, enabling unified payments and operations, real-time reconciliation of orders and settlements, reduced manual processes and improved cost control.

According to industry estimates cited by the company, the global food technology market was valued at approximately USD 205 billion in 2024 and is expected to grow steadily over the next decade, with Asia-Pacific accounting for more than 30 percent of this expansion. Globally, Sapaad supports a wide range of foodservice formats including boutique and Michelin-star restaurants, bakeries, dessert chains, large restaurant groups in the Middle East, ice cream brands, café chains, QSR operators, franchise networks, cloud kitchens and delivery-first businesses, reflecting the platform’s ability to operate across varied hospitality formats.