Conference Agenda

Day 1, 25th Feb, 2023
11:15 - 12:00 SESSION I New Shoppers. New Rules -Retail MegaTrends in the New Normal
CONNECTED COMMERCE The Omnichannel Way forward for a Brand
Session Highlights:
  • How are Brands betting big on Omnichannel and Physical integrations -The Workings of the Digital Store
  • The Omnichannel Way forward for a Brand that delivers value for its employees, consumers, communities, partners and investors
  • The Rejig of Brick-and-mortar Formats: What works and How
  • How Shoppers spend: Understanding the mindset of the new breed of consumer.
  • What retailers are doing to repurpose their real estate to provide a first-class customer experience
  • How to get experiential retail to drive spend and deepen customer loyalty.
  • 12:00 - 12:45 Session II: HOW MALLS ARE REBUILDING FOR RELEVANCE TO THE NEW AGE CONSUMER The impact of the pandemic has started fading away and consumers have started coming back to the mall. There lies a huge opportunity to tap the customers who were locked inside their homes for a long time
    Session Highlights:
    • Strategies to attract customers with New flavor of Tenants
    • Which categories do consumers favor now and how their preferences have changed
    • How malls & Food Brands have built bonds to meet consumer expectations
    • Redesigning - brand allocation strategy
    • Neighbourhood malls: Giving New Sheen to Retail Real estate
    • Can malls become co-working spaces in the future
    • What steps Cinema Brands are taking to match the changing consumer expectations?
    12:45- 01:00 PM
      Fireside Chat: The business of storytelling
    01:00 - 01:45 PM Session III: Raising Capital for Consumer Brands
      Session Highlights:
    • What is driving the shift in investment behaviour of VCs?
    • Why investors and VCs are keen on funding more into the D2C sector?
    • Potential ROI for investors from consumer brands
    • How the brands are deploying the funds post-investment?
    01:45 -02:30 PM
    How Bright is the Future?

    Session Highlights:

    • Why are brands going D2C: Strategies, challenges, and opportunities
    • The booming e-commerce industry
    • How brands can open up new revenue streams
    • How brands can open up new revenue streams using D2C strategies and gain customer loyalty much more quickly and efficiently
    • Benefits of on boarding the D2C model
    • Bridging the gap between online and offline
    • Leveraging data to influence consumer decision-making – from personalizing the user journey to achieving a single view of the customer
    03:15- 04:00 PM SESSION V: Beauty Retail -Changing Dynamics
    • How Beauty Brands are understanding consumer needs differently
    • How Salons are rethinking business in New Normal
    • How brands are successfully building a Service and Retail business
    • Building consumer awareness and Expanding the market with Influencers
    04:00 – 05:00 PM SESSION VI: The Future Trends In Brand Licensing & Building new Labels for Retail and CPG
    What Digital Brands Learnt from Digital-Physical Mashups
    Session Highlights:
    • The Millennial Cult: New trends, new creativity, new habits, new consumers, New Merchandise, new innovations
    • Cross-Sector Collaborations
    • Global Licensing Trends and the fast-changing Asian Market
    • The Food & Beverage Play: Getting into consumers' minds before the mouth
    • Bio-One – The consumers growing fascination for healthy, organic, and eco friendly
    06:00 – 08:00 PM Franchise India Startup Awards & Unavailing of The Top 100 Professionals of 2022
    Day 02, 26thFeb, 2023
    11:30 – 12:15 EDUCATION & EDTECH

    Session Highlights:
    • Making Education available to the Next Billion
    • The School Story for growth in early and K12 education
    • Where does Ed-tech meet education?
    • Upskilling & Reskilling: The need of the hour
    • Coaching: The hybrid world of Education: what works and what does not

    12:15 – 1:00


    • How to humanize your brand —from consistent customer experience, to channel journey mapping, to customer-centric leadership
    • How to plan systematic development of the brand in alignment with a business strategy
    • Developing or refining your Brand identity
    • What is your Online and Offline Brand Positioning Strategy?
    • Shifting the organizational perspective from customer service to customer experience
    • Understanding the psychology of the customer, and how to create loyalty
    • Scaling your channel without losing the personal touch.
    • Digitalization and Democratization of Energy
    01:00 – 01:15

    Book Launch - 10X Your Business by Dheeraj S Gupta, Founder & MD, Jumboking

    1:15 – 2:00


    The future of eating out E- How Brands are thinking Convenience, experience, and customer delight

    Session Highlights:

    • Food + Entertainment – how has it changed
    2:00 – 2:30 LUNCH

    Valued Partners