CometChat Raises USD 6.5 Mn to Expand AI Agent Platform

CometChat, an in-app communication platform, has raised USD 6.5 million (around INR 60 crore) in a strategic funding round led by its existing investor Run Ventures. The latest investment takes the company’s total funding to USD 21.1 million and is aimed at accelerating the development of its next-generation AI agent platform.

The funding follows an earlier USD 10 million Series A round.

The company plans to deploy the fresh capital to expand its AI capabilities, focusing on enterprise use cases across sectors such as wellness and beauty, healthcare, financial services, hospitality and food services.

CometChat’s approach goes beyond traditional chatbots, introducing features such as proactive outbound intelligence, multi-agent orchestration and a customer intelligence layer to personalise interactions across platforms including web, SMS, WhatsApp, and voice.

Founded by Anuj Garg and Anant Garg, CometChat operates from Denver (USA) and Mumbai. It offers a full-stack conversational platform that integrates chat, voice, video, AI agents, moderation, notifications and analytics into a single solution for businesses ranging from startups to global enterprises.

Anuj Garg, Co-founder and CEO of CometChat, said, “The current fund raise is specifically done to accelerate our AI play. Our GTM in this vertical would be to target high-transaction verticals like wellness & beauty, home services, e-comm, hospitality & food service where the combination of inbound responsiveness and proactive outreach drives measurable retention and revenue outcomes.”

He added, “In the last 12 months, we have surpassed 2 billion messages sent through our platform, launched CometChat AI to transition from a communication infra provider to an AI agent platform.”

Over the next 12 to 18 months, the company aims to scale AI deployments, expand its enterprise go-to-market capabilities and strengthen its presence in key sectors such as healthcare and ecommerce, where proactive customer engagement is seen as critical to business growth.