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Min Read
The Central Board of Secondary Education (CBSE) has announced the expansion of its tele-counselling and support services for students, parents, and schools following the declaration of Class 12 board examination results. The initiative aims to address the growing stress among students, career-related concerns and questions regarding evaluation and results after the examinations.
Support for Result and Evaluation-Related Queries
In a post shared on social media platform X, CBSE stated that students and parents can seek guidance and assistance through official channels regarding examination results, marks evaluation, re-evaluation procedures, compartment examinations, career options and mental health-related concerns.
Focus on Reducing Stress and Boosting Students’ Confidence
According to the board, the tele-counselling service has been introduced to provide emotional and psychological support to students so that they can better manage the stress and pressure experienced after examination results. Under this initiative, trained counsellors, principals, special educators and psychologists will provide guidance to students through phone and online platforms.
Experts believe that many students experience confusion and mental pressure regarding their future after board examination results are announced. During such situations, proper counselling and emotional support play an important role in boosting students’ confidence. Keeping this in mind, CBSE is continuously strengthening its counselling services.
Students in India and Abroad to Benefit
CBSE’s tele-counselling service will be available not only for students across India but also for students studying in CBSE-affiliated schools abroad. Students will be able to connect with experts through helpline numbers, email and digital platforms. The board has also appealed to schools to create awareness among students and parents regarding mental health and career guidance.
Education experts say that in today’s highly competitive environment, pressure on students to score high marks is constantly increasing. In such a scenario, examination results alone do not determine the future; students’ abilities, skills, and mental strength are equally important. Initiatives like tele-counselling help students develop positive thinking and make informed decisions.
Appeal to Use Official Platforms
CBSE also clarified that students and parents should rely only on the official website and verified communication channels of the board to avoid misleading information. The board urged all stakeholders not to take unnecessary stress regarding examination results and to make use of counselling services whenever required.
Strong Support for Students’ Mental Health and Future Preparation
Education experts believe that tele-counselling services are not limited to reducing stress related to examination results, but also help students plan their future more effectively. Many students lose confidence when they do not achieve expected marks or perform below expectations. At such times, proper guidance encourages them to think positively and move toward new opportunities.
CBSE’s initiative will help students become mentally stronger, maintain emotional balance and make better career-related decisions. It will also help parents understand the importance of supporting and encouraging children instead of putting unnecessary pressure on them.
In the era of digital education and increasing competition, the responsibility of schools and education boards is no longer limited to conducting examinations. Equal importance must now be given to students’ mental health, emotional development and overall personality growth. In this context, CBSE’s expanded tele-counselling service will act as an important support system, helping students confidently prepare for their next academic and career steps.
