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With more than 15 years of experience across India’s luxury hospitality sector, Kelvin brings hands-on expertise in rooms operations, pre-opening projects and service delivery.
An alumnus of the Oberoi Centre of Learning & Development, Kelvin has worked with several established hotel brands, including The Oberoi Udaivilas, The Oberoi Amarvilas, The Oberoi New Delhi, The Oberoi Grand Kolkata, Trident Bandra Kurla Mumbai and The Oberoi Gurgaon.
His professional background spans rooms division leadership as well as Food and Beverage operations, giving him a comprehensive understanding of hotel operations.
Kelvin said “I believe that the key to exceptional hospitality lies in anticipating guest needs and ensuring every touchpoint in the rooms division reflects consistency, comfort and care. At JW Marriott Mumbai Sahar, I aim to bring this approach to every guest experience.”
Kelvin has also been involved in major hotel openings, including Trident Hyderabad and ITC Royal Bengal, Kolkata. Prior to his current role, he served as Front Office Manager at The Oberoi Amarvilas, where he oversaw guest experience standards and daily operations.
His appointment aligns with the hotel’s ongoing efforts to strengthen operational leadership in Mumbai’s competitive luxury hospitality market
This article was originally published by the Restaurantindia.in. To read the full version, visit here 
