Ahshad Jussawala is the Chief Executive Officer of Jio Haptik, one of India’s leading Conversational AI and Agentic AI companies and a key technology pillar within the Jio ecosystem. He leads the company’s growth strategy, product vision, and mission to make advanced AI accessible to businesses of all sizes from global enterprises to small and medium-sized businesses. With over two decades of experience across artificial intelligence, customer experience, digital transformation, SaaS, and entrepreneurship, Ahshad has built and scaled technology businesses that deliver measurable business impact. Before becoming CEO, he led Interakt, Haptik’s WhatsApp-first business platform, growing it into one of India’s leading SMB engagement solutions and helping thousands of businesses adopt AI-driven customer engagement and automation.
